Shipping Terms & Conditions

Free Shipping

Unframed artwork will ship free to the address you provide within 3-5 working days. Framed or artwork that needs crating will ship within 2-4 weeks.

Original Artwork Return Policy

If refund is required you must contact us first, within 7 days of receipt of artwork with the reason for the return.

After confirming the return with us, art should be shipped within 3 days and must be in original condition and packaging.  

When we receive the returned art your costs will be refunded within 5-10 business days (minus shipping costs, if any). 

Repackage the artwork using the original packaging materials .  If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely to us. Please refer to our Packaging Guidelines for instructions on how to safely package artwork for shipment.

Email to complete the return process. 

Damaged during shipping

If artwork has been damaged during shipping - save packaging and call or email us Monday-Saturday with photos of both damaged artwork and packaging at which time we will instruct you on how to proceed.

Get in touch

Contact information

+1 (423) 320 6738

1200 Grove St

Chattanooga, TN 37402

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© Copyright Artist Charlie Newton